How rs99 Handles Your Personal Information
At rs99, your account data belongs to you — we collect only what we need to run your account, process your payments through JazzCash, Easypaisa, SadaPay and Raast...
What This Privacy Policy Covers and Why
This policy applies to every account opened on rs99.page and covers all personal data submitted during registration, deposits via JazzCash or Easypaisa, withdrawals through SadaPay or Raast, and customer support interactions. We operate under applicable data protection frameworks for supported regions where local law permits. Data we hold includes your name, contact details, payment identifiers, and session logs. We do not sell,
rent, or share your personal data with advertisers. Third-party processors — such as payment gateways handling your JazzCash or Easypaisa transactions — receive only the minimum data required to complete your request and are bound by confidentiality agreements.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How to Contact Us About Your Data
If you have a question about how we handle your personal information, our privacy team is reachable through the channels below. We aim to respond to all data-related queries within 48 hours for accounts in supported regions.
Live Chat
Open the chat widget on rs99.page to speak directly with our support team about any privacy concern, data access request, or account data query. Available around the clock for Pakistani accounts.
Email Support
Send your data request or privacy question to our dedicated support address. Include your registered contact detail so we can verify your account and respond accurately within two business days.
Help Centre
Our help centre on rs99.page carries written answers to the most common data and account questions, including how to request a copy of your data or ask us to correct inaccurate records.
Six Ways rs99 Protects Your Account Data
We have built our data practices around transparency and account security. Every measure below is active on your account from the moment you complete registration on rs99.page in supported regions.
TLS Encryption in Transit
All data moving between your device and rs99.page travels over TLS encryption, so your login credentials, payment references, and session tokens cannot be intercepted on public networks including mobile connections common in Pakistan.
Encrypted Data at Rest
Personal records stored on our servers — including your JazzCash and Easypaisa payment identifiers — are encrypted at rest using industry-standard algorithms, meaning raw data is unreadable without the correct decryption keys.
Access Controls
Only authorised rs99 staff with a verified operational need can access your account record. Access is logged, time-stamped, and reviewed periodically so we can detect and investigate any unusual internal activity.
Payment Data Minimisation
When you transact via SadaPay or Raast, we store only the reference identifiers needed to reconcile your account balance. Full payment credentials are handled exclusively by the respective payment processor, never stored on our side.
Regular Policy Reviews
We review this privacy policy whenever our data practices change or when applicable regulations in supported regions are updated. You will see the revision date at the top of this page and receive notice via your registered contact detail.
Your Right to Access
You may request a copy of the personal data we hold on your account at any time by contacting our support team. We will provide a structured summary within the timeframe required by applicable law in your supported region.
How Our Privacy Commitments Stay Consistent
Our privacy standards apply uniformly across every part of rs99.page. The table below shows how our commitments hold across different account interactions so you know what to expect...
| Registration | Data collected at sign-up is limited to what is needed to open and verify your account. No additional data is requested without a clear reason tied to your account operation. |
|---|---|
| Deposits | Payment data entered during a JazzCash or Easypaisa deposit is passed directly to the payment processor. rs99 retains only the transaction reference and amount for account reconciliation. |
| Withdrawals | SadaPay and Raast withdrawal requests require identity verification consistent with our account security standards. Verification data is stored only as long as required by applicable rules. |
| Customer Support | When you contact support, the conversation is logged to your account record for quality and security purposes. You may request deletion of support logs subject to any legal retention obligations. |
| Marketing Communications | We send account-related communications only. You can update your contact preferences from your account settings page at any time without affecting your ability to use rs99.page. |
| Cookies and Analytics | We use session cookies necessary for account login and anonymised analytics to improve page performance. No advertising cookies are placed without your explicit consent via the cookie preference panel. |
| Data Retention | We keep your account data for as long as your account is active and for the period required by applicable law after closure. You may request early deletion of non-essential data through our support team. |
Six Key Elements of Our Privacy Approach
These six elements define how the privacy policy is structured across your rs99 account experience. Each one reflects a concrete commitment we maintain for every account in supported...